A collection of my recent work and case studies.
A LangGraph multi-agent support system that safely executes refunds, tracks orders, and escalates edge cases to humans without exposing the business to fraud.
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View Case Study ➔Cut OpenAI API spend by 65% on a high-volume SaaS without a single-point drop in CSAT - through semantic caching, prompt compression, and intent-aware model routing.
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View Case Study ➔Built a LangChain-powered lead-scoring agent that enriches inbound leads, scores fit and intent, and routes high-priority opportunities straight to AEs - cutting response time from 26 hours to under 2 minutes.
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View Case Study ➔A multi-agent LangGraph system that researches accounts, drafts personalized outreach, and runs multi-touch cadences across email and LinkedIn - with a supervisor that stops bad sends before they hit the inbox.
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